CONTACT US
We value every inquiry, whether you’re a customer with a question about the perfect burn time, a retailer interested in stocking our products, or a business looking for a commercial supply partner. Use the appropriate method below to reach the right team quickly.
General Inquiries & Customer Support
If you have questions about product usage, online orders, delivery, or need general assistance, please reach out to our customer care team.
Email Support :
We aim to respond to all customer emails within 24 business hours.
Phone Support (Head Office - Melbourne, Australia) :
Hours: Monday to Friday, 9:00 AM - 6:00 PM (AEST)
fill the form
Fill out our inquiry form and we’ll be in touch with you shortly.
WHOLESALE & DISTRIBUTION INQUIRIES
For businesses, retailers, shisha lounges, or commercial entities interested in bulk orders or becoming an authorised Naara Distributor, please contact our dedicated Sales & Distribution team.